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Capital One Data Breach
On Monday, July 29th, Capital One announced that there was a security breach involving more than 100 million customers, compromising information such as Social Security numbers, credit scores, and credit card transaction data. At this point, Capital One has not disclosed how individuals can check to see if their information had been compromised.
Capital One will notify affected individuals through “a variety of channels” and offer free credit monitoring and identity protection available to all affected.
Below are some tips to help secure your account. These are great security suggestions regardless if you didn't have your information compromised.
- Enroll in account text and/or email alerts to help keep track of activity.
- Monitor credit card accounts for unusual or suspicious activity.
- Call the number on the back of the credit card if unusual activity is observed.
- Stay vigilant about the possibility of phishing emails and calls following the breach. Phishing is a malicious attempt to access personal information or bank accounts by posing as a legitimate company or official.
- Capital One is not calling customers to ask for credit card or account information or Social Security numbers over the phone or via email.
- Report emails suspected of phishing activity by forwarding it to the official Capital One security account, abuse@capitalone.com. Do not reply to suspicious emails and delete them after forwarding them to Capital One.
For more information and updates on how to tell if you’ve been affected, customers can visit the Capital One website established for this breach at https://www.capitalone.com/facts2019.
Visit Identitytheft.gov/databreach to learn more about protecting yourself after a data breach.
Sweet Savings
Is anyone interested in a hot fudge fun-dae? Ice cream and savings sound good to us! As part of this delicious offer, enjoy free ice cream when you open an account with Community Powered. As the cherry on top, we will even fund the opening deposit of a youth account.^
Don’t wait for this offer to melt away. Stop in to one of our select locations, become a member, and get your free ice cream!* Call us at (302) 368-2396, check our Facebook page for updates, or stop in to find out where these tasty treats are today.
*For Credit Union Members only, 1 per person.
^The funding of the opening deposit is for new members ages 18 and under (youth accounts).
Mobile Deposit Changes
Effective, starting May 1, 2019.
The endorsement on all checks for Mobile Deposit must say: For Mobile Deposit Only to Community Powered FCU.
All payees are required to be on the account. The following checks are not accepted for Mobile Deposit: Money Orders, Cashier Checks, Insurance Claim Checks, Travelers Checks, and Credit Card Cash Advance Checks.
Please contact us at (302) 368-2396 if you have any questions.
Mobile Deposit Tips
We have received questions regarding how our Mobile Deposit program works. Here are a couple of helpful tips that should make Mobile Deposit easier to use.
- Mobile Deposit Visibility: Deposits don't immediately show up in a member's account. Community Powered's Remote Deposit system settles after 3:00 p.m. on business days, so your deposits aren't visible until the following business day. For example, if someone makes a deposit on Friday, at 3:05 p.m., they should not expect to see it in their account before 4:00 p.m. on Monday. With this in mind, do not destroy the check until that deposit appears in your account. If you are unsure if your deposit was accepted, please click the "Check Deposit History" button and look at the "Accepted" tab.
- Mobile Deposit Hold: All mobile deposits have a 3 business day hold, so your deposit will not be immediately available.
To learn more about Mobile Deposit , or any of our other electronic banking products such as, Online Banking, Mobile Banking, Bill Pay, or eStatements, please visit our "Let's Get Digital" pages.
Stay Protected
Please make sure all of your contact information is up to date in our system. One of the ways we authenticate suspicious account activity is by phone number. Log into OnlineBanking, call (302) 368-2396, or stop by any of our branches to safeguard your accounts. Contact us before traveling, to ensure uninterrupted service.
Newsletters
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- Power Source - Summer 2019
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